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Production House

FAQ

Most frequent questions and answers

Yes offcourse, we offer free trial. If you have many images to process, but you want to test the quality having one or more images done by our images editing experts, then request a free trial. Thank You

You can Send your files via our Web Upload service or FTP for easy uploading and downloading. You may also use We Transfer, Dropbox, Google Drive and other alternatives.

We provide FTP for easy and fast uploading and downloading. We create individual FTP accounts for every single client with unique username and password.

Offcourse, Your FTP safe and secure.

Yes absolutely. All our personnel have signed a non-disclosure agreement where they commit themselves to not taking any images out of the workplace or use it for any other purposes than for the job you require.

Just about anything you want. We’ll send a gif and an EPS file but if you request it we’ll also send any of the following file formats: AI, EPS, TFF, BMP, PDF, JPG, GIF, WMF. All files sent by email or FTP.

No, if you have any corrections to be made because we have misunderstood your instructions or if it is an error on our part, it will be done free of cost. New minor corrections are also done free of charge.

First you will receive your completed work and you will be able to revise it. Once you are happy with it, we will send you the invoice with all the details you need to pay.

We are open seven days a week, 24 hours a day.

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